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  • Roaming the streets, we struck out on the first three places we tried to visit for dinner. Establishments we found on Yelp were all closed for good. A sign caught my eye, with lights shining through the windows, Napoli Pizza! My co-workers go to the one by work all the time and rave about it. This one had to be good too, right? We walked inside, and started looking at the menu. Deciding on what we wanted, we started to order. The cashier took my order easily, yet when my wife asked what was on her pizza, the lady had to look at the menu, then ask someone else. This may have been because she was new, who knows. We won't knock that too much. There were a couple staff members just sitting by the counter while their compatriots were busy with customers. There were two tables already eating, as well as a few phone orders that were coming in while we were there. It did not look crazy busy though, just a nice steady flow of business. We paid, received our drinks, sat down and continued our conversation from earlier. 10-15 minutes later, my pizza came out. Not a strange occurrence, as between the pizza and little stand, the staff member's hands were quite full. I was halfway through a large pizza before another staff member came near us, she made the effort for customer service to offhandedly ask how everything was. She was lucky to have asked without fully looking at our table, as the rage in my wife's eyes would have burned a searing memory into the girl's soul, and my wife replied, "know where my pizza is?" or something along those lines. Of course, the immediate answer was, "oh it should be coming out in just a few minutes. This was already a good ten+ minutes since I had my food. It was almost 45 minutes (total) before they got her pizza out!!!1! They forgot to make one of the two pizzas on our order. As I said, they were steady busy, but busier screwing around (appeared that way anyhow) than making sure orders went out right. The pizza tasted alright, maybe it would have been better if the bitter taste of rage did not creep into our minds. We may give another Napoli a chance again, but this one is on our avoid list.
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