Sure this place has a nice waiting room, but good luck getting inside to actually get your exam completed. I came early to my appointment but still waited one-hour and 20 minutes before I decided that my time was not worth sitting there while no one informs me what is taking so long to see Dr. McHale. Other patients who came after me were quickly called in because I assume the doctor they were seeing was not behind with their appointments.
I understand that doctors can fall behind, but at least have the common courtesy to let me know and give me the option to reschedule my appointment if needed. Ever heard of communicating and using your office staff to manage your appointments? Hmmm, that might be a good idea so that you don't lose patients, especially first time patients. I cancelled my appointment with the receptionist and she asked if I wanted to reschedule. I said no, but that was the end of the conversation. Good job girl, I can see you care about the business your office generates. It may be a doctor's office, but it is a business, so treat it like one and manage your appointments and staff. It looks like a nice and clean office, but it's all for show. It would have been nice to receive a call from an office manager for a follow up on my cancellation after waiting so long for the appointment.