I was so excited to try this place out after the Dbacks game on Tuesday after reading all the positive reviews. We walked in around 9P and a friendly face greeted us before even stepping foot in the outdoor dining area. I tasted the carrot cake, cookies & cream & they were soo delicious! The flavors were just bursting in your mouth! I ordered a scoop of each and could not wait to go outside and enjoy it on the picnic tables. I was raving about this place as soon as I sat down. From the adorable décor to the friendly service, the mouthwatering ice cream and the adorable little Chinese take out box it comes in topped with a fortune cookie. And then BAM(!!!!) half way thru my cookies and cream scoop..... a piece of hair. I was literally off that chair & in my car in 5 seconds. I was DISGUSTED. I have to admit, I'm definitely more sad and disappointed knowing I'll never come back here.