I've been going to this place for a few years now and have never had any issues, but the last couple of times they insisted on an almost 40% tip. I let them intimidate me the first time, because it caught me off guard, but the second time, I had to argue with two of them. In addition, the massage was rushed and rough, even after asking her to go 'lighter' at least 5 times. I also don't like the feeling of fingernails pressing into my skin. Needless to say, I won't be coming back... ever.