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  • The dreaded letdown Restaurant Week experience... From the moment we stepped in, I was disappointed by the service. The hostess was just weird - like a hybrid of nervous and rude. The bread course server didn't know what all breads he was offering us. One of my friends asked for a second cocktail early in the meal. He never got it. And no one else was asked if they wanted a refill, even though his and others drinks were empty pretty early in the service. There were major lapses in courses and then a few in immediate succession. We are tasting such unique things taste, texture, and presentation-wise, that you need time between courses to discuss them with your dining mates. Two were so rushed I never was able to hear what exactly I was eating. At least one of my table-mates shared my frustration on that. The unique tea contraption was placed on our table and that server walked away without an explanation. He came back later once it was ready, but we just sort of stared at it, wondering what the heck it was and if we were supposed to divvy up the drinks? The food WAS inventive, whimsical, fun, interesting, delish. But crappy service ruined that to where it was actually just uncomfortable for me. I guess the only positive about the service is that I had no problems changing out reservation count a few days prior, and that our table indeed was ready when we arrived on time. For being one of the alleged "best" restaurants in AZ, I left wholly disappointed and know I'll never return for a special event splurge meal. Bummer, since I've only heard such great things about this place, both for food and service.
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