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  • The ice cream product itself is something worth craving for. But the service is not. Whoever is the owner/manager of this place needs to take some lessons on hiring process cause it seems as if they close their eyes and just point to select. The service here was EXTREMELY terrible. Not just bad for an everyday ice cream store, but one of the worst I have ever experienced. The two workers that were working the final 30 minutes to closing were terrible in every aspect. 1. They were paying more attention to the time winding down rather than serving the customers. 2. They cuss very openly and publicly, even when there are KIDS/TODDLERS around. 3. They criticize and gossip hard-headed customers as soon as they turn their heads. I'm sure you can argue this particular situation but part of being professional is to tolerate these kinds of behaviors without any sort of retaliation. 4. SLOW-NESS. I mean, I used to work in a joint where we MAKE our ice cream from scratch. For these workers, all they need to do is scoop the ice cream and they're much slower. If I were on crutches and had to scoop ice cream in comparison to them, I would be far more productive and quicker. I know pay is based on experience and level of work, but no matter how low wages are, any kind of working environment requires professionalism. The supervisors need to realize that they need to be way more selective in hiring workers.
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