This place is absolutely horrible. I lived there for about 5 years and instead of appreciating long term residents, all they did was impose ridiculous rent increases on us. Insulation is absolutely horrible, my gas and electricity bills were always through the roof. I was in an upstairs unit and even though I addressed the issue with pigeons making the balcony next to useless numerous times, nothing ever happened. I finally got fed up with the lack of communication or action on management's part. The final straw was when I found rats in my apartment and was told by management "this is not an emergency, plenty of apartments have this problem". So when my lease was up I moved out. However this was not the end of this nightmare. A few weeks later I got a letter stating "smoke damage" to my apartment and an $1,800 bill along with it. Mind you, there was nothing besides the normal wear and tear on the walls, I even have pictures of the apartment after all furniture was out. I went back and forth with the company and magically the "smoke damage" went down to $1,300. I asked for an exact breakdown and got "painting walls". Best of all, while I was still in communication with them, they all of a sudden stopped answering and just sent everything to collections. Save yourself and your credit from this place. It's horrible from A to Z.