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  • We got a deal on priceline and stayed here for an event near Charlotte. To be fair, this place is certainly a 4 star hotel, it's just that we hold different priorities than the hotel rating system does. We are not generally 4 star spenders. You kind of get forced into valet parking - weird to me. It actually costs more to park your car yourself than for someone else to park it. So we went with valet parking.. reluctantly.. because we love our car and don't like strangers touching it. But that's just an "us" thing. The concierge was very friendly and helpful. He was very willing to advise us on hot spots for dinner and drinks. He was very polite and professional. The room was impeccably clean and very comfortable. We had a good view of the city from our huge window. It was a very quiet room too, considering we were downtown, so soundproofing is a feature I appreciated at this hotel. Now here is where 4 star hotels lose points with us. EVERYTHING is extra. NO free WiFi. No complimentary breakfast of any type (not really a big deal, but we noticed). The nice 20oz bottle of water in our room, displayed invitingly, was SIX DOLLARS. Well stocked mini-bar but I can't imagine anyone ever paying that much for anything in there unless they were already drunk. In our opinion, and we are really just blue collar folks, for the price you pay for a room here you should definitely get more. That being said - with a good enough deal from priceline or another such service, we would stay here again, but never at full price.
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