OK experience but it didn't have to be a back an forth ordeal, just offer a fair price for a trade instead of trying to scam for less than trade value. I understand a lot of the car buying public buy a car based on monthly payment, but when an informed consumer walks in and has financing in place and knows what his/her car is worth and what your car is worth all the monkey business with "let me take this to the sales manager" back and forth is ridiculous. I know what my trade is worth, I know what your car is worth, let's make a deal! Oh and by the way the the low ball $15k figure my trade was originally offered and now the vehicle is on their used lot with a $21k price on it, but it isn't worth much...B.S.!