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  • Awful customer service with rude and lazy workers. After a long week of finals and stress, my fiancĂ© and I decided to order in advance so we could pick up the pizza as soon as possible. I walk in and there's a line out the door. When I finally got in I realized there was a line out the door because even though there was two workers up front, only one of them was working. The guy was rushing around trying to serve everyone while the girl decided rush hour was a good time to count her till. I've worked with tills in several jobs, it takes a whole 2 minutes to count your drawer, and you count it when it's slow to not disturb customer service. She took 10 minutes to count, leaving her co-workers short handed and flustered. She obviously didn't want to be there. I finally get up to the front and tell her I called in a to-go order (cheese pizza) and she recites my order back to me reading it off of the screen with my name. Goes in the back and I see her open a cheese pizza and put it down below. She comes back and says they don't have it even though I just saw them open a cheese pizza. Another man yells at me from the back telling me that they never received my order even though she had read it off to me from the computer. I'm not entirely sure why they did this. I understand it's busy and I'm normally a patient person but this was ridiculous. I've ordered from this place several times, it's closest to my house. But I would rather drive farther and get treated like an actual customer than an annoyance. If you don't like your job, change it. They will no longer be receiving my business.
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