we were visiting here from California my daughter ended up getting a serious ear infection ...Sunday night I searched the net for a emergency room open or an urgent care that would accept our insurance (kaiser) no urgent care would ...so off to North Peoria we go....Yes the staff was very nice we got in and out within 40 minutes one of the nurses named Crystal even let me use her cell phone charger since we had to map quest the directions to get there...I am glad North Peoria emergency was there for us....