I requested a quote online from Ford.com for a very specific car with very specific features. About an hour later a guy who said he was the sales manager Troy called me. He did not even know my name, but it was on everything I filled out online. Then, he wouldn't give me the price and told me they did not have the car I was looking for but would sell me something else... Not what I wanted :-( Then the next day Brian called me and I let him know that my other half would not allow me to buy a car as we are trying to get out of debt not get more..... and he said, and I quote "no problem sweety, I understand. When your husband allows you to spend your money call us and we can help". RUDE SO DEGRADING just because I am a women does not mean that he should speak like that to me.... RUDE RUDE RUDE I WILL NEVER EVER CONSIDER GETTING A CAR FROM THEM EVER!!!!!!