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| - I am completely shocked at the complete and utter deterioration of Golden Moon. Usually, this place is fully packed because of its food (service has always been poor); I should have therefore known that something was wrong when we called to make reservations on Canada Day and they (very surprisingly) had room! In fact, when we entered, the place was quite empty, a stark contrast to its usual hustle and bustle.
The temperature, with humidity, was near 40? on Canada Day - imagine my incredulous surprise when I realized it felt almost the exact same temperature indoors as outdoors! It was like they decided to cheap out and save on AC fees. I have never experienced a more uncomfortable dining experience; as I ate, sweat continuously dripped down my back, neck, and forehead. Unbelievable. It was like they were trying to force customers to eat quickly and get out as soon as possible.
Indeed, we had not even finished our last dish when a waitress hurried over with dessert, saying, "Oh, it's about time! Have some dessert, you're almost done your meal." She even had the bill with her. I don't understand her rush at all, as the restaurant was still quite empty. Service here had always been poor, but this time it felt hostile and rushed.
The food, which has always been the main reason for our return, had deteriorated significantly too. The dishes were much smaller than before - it was almost like they were skimping on both quality and quantity. Their salt and pepper pork chop was nowhere as well executed nor delicious, and the braised beef brisket with radish was an utter disappointment. The brisket wasn't tender, and the flavours lacked depth. The XO oxtail pot was good, but there were few pieces of oxtail.
Will NEVER come again for dine-in!!
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