Potbelly has become my new go-to sandwich spot, and I eat sandwiches A LOT. The breads, meats and cheeses are of good quality and I like their choices of sides-- I recommend the macaroni salad! Service is also great.
My one criticism is their application of condiments. If you don't ask for extra mayo and mustard, they really skimp on it and you get a hella dry-ass sandwich. I don't believe there are any condiment packets available in the dining area so you have to rely on the crew members. And if you do ask for extra mayo and mustard, they absolutely DRENCH the sub. Like no joke, you unwrap it and it's literally dripping. There's a middle ground guys lol! But oh well not a huge problem right? Overall I do recommend Potbelly.