Really wish I would have read the reviews before coming. Don't even bother, you will be disappointed.
We walk in and there are about 4 employees standing together in the lobby chatting. We stand in front of the register ready to order and no one comes to help after about 3 minutes. So we decide to just place our order on the self serve kiosks behind us, with a sign that said "to avoid the line, order here". No line, no employee to help you, same thing I guess! As we are putting in our order, about 7 other people walk in. About 3 minutes later an employee comes to the counter and says "I can help the next person in line"...REALLY?? Horrible customer service! HORRIBLE!
THEN....instead of giving my boyfriend his steak and egg breakfast sandwich he ordered they gave him a bacon and egg...then had to wait 5 minutes for them to make it. No apologies!
And they have not mastered making a latte. Tasteless. Watered down.
The End!