So Arby's has some classics but as far as quality goes I think most of us can agree, it has gone somewhat down hill over the years; however sometimes you just crave it.
There are some certain specials I will stop by Arby's for and this one is near my house. The food is not bad and the fact that it seems to take long in the drive-thru I am OK with because I am hoping that means it is fresh!
Uggg-the employees tho: No matter how nice I am, there is NO trace of happiness in their voice. I actually leave feeling bad for them like 'why do they hate their job and/or life so much?". It's all mono-tone and almost like 'here, take your food and go..".
I don't go looking for cheerful employees I guess, I go for the food and I know working in fast food can suck but there are a lot worse places to work in the world.
Maybe Arby's needs a better work environment.