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  • I stayed over night here for a meeting and found the experience adequate. There is training opportunity for good customer service (my diplomatic way of saying it's bad) but the room is beautiful. The fact that it's a suite deserves one star point, otherwise, I would have given this a one. At the check in counter, a girl who was checking in ahead of me tried to check in newly arrived friends. A bunch of them. And the concierge didn't say anything like telling them that four other people were waiting. Whoever thought that there's a save-a-spot-when-checking-in rule at hotels? Doh. Double doh. The store inside the hotel looks like a corner convenience store. It doesn't allow you to charge your purchases to your room so do not forget to bring cash when you try to purchase noodles (yes, they sell noodles) from the store. I didn't realize that hotels sell uncooked noodles. The room was clean but overall, it looks substandard. I am not a snob.But something didn't sit well with me. I was given a photocopied coupon for breakfast. Like a grade school lunch ticket. And when I asked if I could get a muffin instead, the waiter shrugged off his should as if saying: are you stupid I'm giving you breakfast and you're refusing it? Reminds me of a car salesman that a potentially lost a sales when he told his client: "Why are you buying a yellow car, don't do that. You look like a taxi". Oh ha!
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