This location has the worst service I've ever experienced. I ordered online, because I love ordering online, it's convenient and fast. I get to this particular location at around 11AM. I go to pick up my order through the drive thru like any other fast food restaurant that I've ordered from. There are zero people in the drive through in front of or behind me. I let them know I am there to pickup my online order and am immediately told, "I can't give you that, you need to come inside." What? Why? I let her know, "No thanks, just give it to me at the window I don't want to come inside." She refused again to give me my order. I wasn't sure if there was a language barrier issue her english was struggling, so I let her know again, it shouldn't be an issue, it's already paid for, should just be a simple thing to grab it and pass it to me. Finally the manager had to get involved it took him literally 10 seconds of conversation to verify my order and give it to me. Why was this an issue? I probably could have gotten over the weirdness of this encounter if the drive thru lady didn't have such an awful attitude and flat out bad service. I dislike being told I can't have something I've already paid for. I won't be going back to this location ever.