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| - Ordinarily the place is great. Been there a few times now. Purchased gift cards for my son and two grandsons for Christmas and they LOVED it!
However, I had reservations for 6 on Friday March 30th at 5pm. We were seated promptly. The server came to the table to take our order and it took quite a long while to get our drinks. Two of which were water with lemon and an Arnold Palmer. When she finally arrived at the table as he did not have the water or the Arnold Palmer.
She did not explain how the red/green block works, what the guys do, why they each had tongs, OR what the salad bar entailed so they could decide whether they wanted the full Rodizio, or not. This is unacceptable.
Please inform the young lady server with the dark hair, ponytail, and glasses, and provide more extensive training.
She never explained the desserts, and the plates were not cleared by anyone. We sat there in the mess while we had our last round of cocktails, and no plates were cleared until it was time to pay the check.
I was not impressed but disappointed that I chose Rodizio for a positive dining experience for my friends who were here from Chicago.
My guests were polite but I can speak for them when I tell you we know a good dining experience, and this was not good.
Please step up your game. Get back on track. You have a wonderful concept which falls flat if not carried out. You charge way too much for not just 1, but 6 guests to have been disappointed.
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