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  • What AMAZING service I received! Everyone was exceptionally professional and just kind, there was never that "rude, here is a clipboard, fill it out, take a seat and yeah at some point we will call you back attitude". That behavior was displayed not just to me but several other families in the lobby. I brought my son in around 6:30 pm after the took a cleat to the shin during a baseball game, he was non weight bearing and was in significant pain. Despite the fact it was peak cold, flu, general crud season he was triaged, received an X-ray and we meet with the most wonderful provider NP Hawk quite quickly! Pleasantly shocking knowing every Urgent Care and ER is packed not just during this season but time of day. I couldn't say enough about how great everyone was from start to finish! Our provider knew just was to say to distract a boy who is a diehard baseball fan and ball player from being in pain, bummed about leaving his teammates and game early and she was nothing short of encouraging and so kind, to lift his spirits up!!
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