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| - The sad thing about Walmart is no matter how awful the customer service, the lack of customer consideration, or cleanliness, they will always do well. Because when it comes to getting the cheapest junk for the lowest price the customers will always flock. Some out of choice, some out of habit.
Over the run of the last six years, I can count on one hand how many times I have visited this Walmart. I have visited at off-hours because I could not imagine dealing with them in the middle of the day.
One register open for six or seven people in line? Check.
Employees openly swearing and featuring colorful language? You got it.
Cashiers more interested in having personal conversations vs. assisting the customer? THERE IT IS!
In terms of customer service, one of the worst establishments I have ever been to. One day when I was struggling to carry plastic bins no one offered to help me carry, move, scan, or get them out to my car. Rather stand and pretend that they don't see me. And as I mentioned, walking around and hearing colorful language that I shouldn't hear PERIOD let alone at a business.
I don't know WHO their night manager is but they're failing. Miserably. Particularly the front end so no matter how great your shopping experience was (i.e. had everything in stock, found everything quickly or on sale...), you have to go through an individual who doesn't care and lets you know it. Dry, unfriendly, sarcastic.
I couldn't help but notice last time that they got rid of the "Did the Cashier greet you?" question at the credit/debit card scanner. When you've given up on enforcing manners then you're really in a sorry state.
I'll give my money to Target or Ross ANYTIME over Walmart, especially this one.
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