Let me be clear, In my 3 visits here, I always had a good experience with the actual doctors but the support staff and I'd want to say their processes are pathetic. On my second visit the medication prescription wasn't sent to the pharmacy. I had spent 2 calls ( 35 min, 29 mins each) just to get to someone to talk about it and could help, Only to be routed back n forth between people after every 10 mins wait. I had to physically take a break from work and go to their office for something that should hv been fixed over a phone call. On my third visit, I tried to call them to reschedule my visit, another 20 mins wait couldn't get through and just decided to cut the call and stick to the scheduled time to avoid dealing with them. Additionally all my appointments are at least 45 mins- 1 hour late and others waiting said they have been waiting for long periods too.
Will never go back and advise others to not to put yourself through the torture of dealing with this place.