I have been going to Smoky's club for many years and have always had excellent service and food. The bar is a nice place to start and we had good service there as well. Granted there are some new faces behind the bar now but some of the food servers have been there for decades and are real pros. Unfortunately our server on this Friday night was not on the A team. This guy forgot to bring the relish bowl out with the raw carrot and stuff to begin with. That has never happened before! We had to ask for bread and he couldn't remember who had what throughout the nigh. We also had to rubber neck for ten minutes to get the bill and another ten to pay it. He ruined the evening for us. The good thing is that the food was excellent, except for the salad. That was a few pieces of lettuce with enough dressing on it for one four times bigger. All four salads were like that. Again the steaks and Walleye was very good and the hash browns excellent. I tried to contact the manager direct and not use YELP but when you click on "contact us" its the same number as the regular phone number. A server like that can kill your business and I wanted to point that out to whoever manages Smoky's now but couldn't. Oh well, I tried. It is a little pricey now but they have the best rib eye in Madison and most of there other steaks are excellent as well. Give it a shot if in the mood for a good steak and hope you don't get the waiter that we did.