Had an issue with the charging port on my iPod touch and found these guys randomly on the Internet. They had a number to text with questions concerning the process and fees which was extremely convenient and allowed me to have all the info I needed prior to bringing in the device for repair. Dropped it off and had it back in my hands within a couple hours the same day. The tech I spoke with was easy to work with, answered all my questions and even gave a better price than originally quoted. Very straightforward with everything. The only way these guys could improve is by opening a 3rd location near Henderson.