Where do I even start!? This place ROCKS. I came here today for the first time, and I am beyond impressed. I used to go to Name Brand Exchange all the time, and boy am I glad I made the switch. When I first walked through the door, I saw that the place was very well organized and looked more like a boutique than a consignment store. I walked to the sell counter and the staff treated me very nicely. Awesome- already better than NBE. She took my trash bag of clothes and began to search through them. I browsed around the store while she was looking, and I found a BUNCH of cute stuff for nothing over $8. Another thing that I liked was when I looked through the racks, I saw NOTHING stained or torn. You can tell they are very particular when making a purchase. When I went to see how much trade in she would give me for my clothes, it was refreshing to hear $48 when she only took half of the trash bag. I was very happy with my purchases, and I will be back very soon.