I took my 3 year old son to this urgent care twice and they were so awesome! Starting with the front desk, this guy was so polite and very efficient checking in guests. My son was so sick and he just wanted to sleep in the car, so he set up an auto text to text me when I was ready to go into a room so we didn't have to wait in the lobby. Then yesterday Kiki took us back to a room and was playing with my son to take his vital signs. He was too sick to appreciate her efforts, but I did. Dr. Keren Becker was so sweet, professional, informative and seemed to really care about my sons well-being. We're not from Scottsdale, but if I ever find myself back here and in need, I'd definitely come back to Banner Urgent Care.