This was my first hot air balloon ride and it exceeded my expectations. The ground crew and pilot were extremely friendly and always made sure that everyone was content. The pilot narrated the trip and was happy to answer any questions anyone had. The champagne breakfast was really nice...they were generous with the amount of champagne they served and the food tasted great. They park the van near the table in such a way that everyone is able to sit in the shade. I took my mom for her 60th birthday and they also served a complimentary birthday cake and hung a "Happy Birthday" sign on the balloon.
It is worth the money and waking up at 4am to be at the airport by 5:15. It's a great way to celebrate a special day :)