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| - Honestly upset about my experience today, after only my second visit. I wanted to try the "chrome powder" gel manicure. My nail tech trimmed my nails and cuticles so unevenly that my nails and nail beds are all different shapes and lengths.
More than halfway through my service my nail tech starts explaining to me that chrome nails chip very very easily, and to be extra careful with them. I really wish I knew that before the service began.
She kept advising me to not be rough with them etc. I told her that now I was worried that I was paying an extra 15 for something that wouldn't last, and she proceeded to backpedal that they would actually be fine, as long as I don't get any chemicals on them. At this point the product is all over my cuticles and hands. I washed my hands after finishing and the polish is already chipping off, revealing the base coat. I'm thankful that the owner reinforced that it never happens to her own clients and that I wasn't just being picky, and she asked my tech to fix my nails. She filed the polish back off, reshaped my nails again, and did black with a glitter topcoat. My nails are so thick they look like pebbles on my fingers, and some nails look like tiny circles while others are long almond shapes. I don't want to be a complainer, and I recognize that I accepted my "fixed" nails and should have spoken up again. But a 3rd fix up was just out of the question. I really did not want to stay any longer as 2.5 uncomfortable hours had passed. My nail tech asked me personal questions, if my parents are still together? What race my boyfriend is?? Seriously? Inappropriate.
This salon has an overall great rating and so I really hoped I found a place to stick with. Unfortunately my experience was so uncomfortable that I will not return. I appreciate the effort to fix my nails, but i truly wish more care was put into them, and a little more manners.
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