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  • Check in process was pretty fast but the check in area is on the small side. I was told that all of their rooms have been renovated. But I was hoping that they would have put me in the new tower. Elevator could have also used an upgrade like the rooms. I was pleasantly surprised how cozy and updated the my room was. The bed looked new and the sheets/beddings felt high end. There was also a 42" flat screen with a media area where you can connect your hdmi/usb cables along with power outlets. The media center reminds me of the high end hotels you find on the strip. I was surprised that all of the channels were actually in HD. Most of the time when you stay at 3 star hotels, some of the channels are not in HD or have bad quality pictures. The bed was pretty comfortable. The bathroom was on the small side. When closing the door, you have to step aside next to the toilet. I didn't like this at all because sometimes my leg would brush up against the toilet bowl. I wished they would have renovated the bathroom and made it bigger. There was plenty of room to do so. There is definitely enough room to put a queen size airbed here. My biggest complaint about this place is that they turned off the water the next morning due to a leak in the building. I did not appreciate this at all. They should have notified us that they were going to shut off the water at 12pm so that I could have taken a shower prior to that. When I walked downstairs and spoke to the hotel manager, she was not very nice or welcoming. She started to get defensive when I told her that this was unacceptable and I should have been notified about the water being turned off. I had asked her if she can put me in another room and she quickly shut that request down telling me that water to the whole building was shut off. I find that hard to believe, but whatever. She could have relocated me to the new tower. But instead, she only credited me the resort fee for one day. I don't even know why a hotel of this caliber should be charing a resort fee as there was really nothing to do at the resort in the middle of winter. It's not like you could go to the pool. The only thing I took advantage of was the WiFi. Although, it didn't even ask for login credentials. So the WiFi was open to the public. You can just walk in the door and connect to the WiFi with not charge. It's not fair that they charge their paying guests for this when it's free for everyone else. This really put a bad taste in my mouth. I will think twice about staying here the next time. Also, they mostly played Country music the whole time I was there. I wished they would have played something else or at least not be so Country heavy.
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