Convenient location, but not worth the wait.
Every time I've visited this location, I've waited an enormous amount of time to get even the simplest order AND I've also had my order wrong every time. I guess that's what you should expect for a chain though? It shouldn't be, but it definitely feels like it after giving this place more than a few chances.
It's an okay place to visit if you're in a pinch, but definitely not a regular breakfast stop for me.
The only benefit is that there is a Jamba Juice in the same location, which I was definitely missing in downtown Pittsburgh! (But still the same wait issues.)