I genuinely feel bad writing a negative review about this restaurant because I totally get it... being a server in a badly run, poorly designed restaurant sucks. It's not the server's fault but.. still.. this place sucks.
Ambience: in a word? Awkward. It was nearly empty on a Saturday night. Probably because it's stuck way in the back corner next to a chiropractor's office. The lighting is much like a doctor's office, overly bright in an artificial way. The music is canned muzac... again like a doctor's office. And the layout of the place is terrible. The sushi station is in the center with a small bar and the booths line the way facing the bar. So basically the booth people are staring at the back of your head if you're at the bar. There are a few random tables on either side of this strangeness.
Service: Clueless. Was the guy who seated us our server? Or is the sushi guy our server? Who do we order drinks with? Who do we order hot food/sushi from? So confusing. They seemed just as confused as us because when we ordered from the sushi guy, he clearly was annoyed and said he'd "Take care of it"... uh ok.. thanks? Then we ordered some hot food which... never came. Until I asked for it, which of course was too late.
Food: Good enough, but not good enough for me to come back.
I don't know how Sushi Ko stays in business considering how they're hiding in the corner of the Chompie's shopping center, especially with such poor service and atmosphere. Pretty much what I'm saying is, go to Hiro Sushi down the street and just endure the wait. They have a wait because they're good at what they do.