9AM visit, all the tables inside are full and the patio seating is chilly.
Lady at the cashier, blonde hair and black rimmed eye glasses, is likely the best cafe I've met in a long time. She was pleasant, prompt, and warm.
I ordered a bear claw and got adventurous to try the chai with almond coconut milk. She immediately asked if I'd like the bear claw warmed up and notified me there's a non-fat dairy component to the Chai if I was OK with it. I've ordered the soy chai at Coffee Bean for years, no one has ever mentioned the dairy bit or offered to warm up my pastry.
She has gone above and beyond to make my day start right. For that, she has earned this Coffee Bean 5 stars. Kudos!