My technician was absolutely amazing at her job. It felt like a clinical procedure in the most positive way. She explained everything to me with detail and a high level of medical knowledge (only my second time) and she was very in tune with the reactions from my skin. She catered the entire experience to my level of comfort and skin type. She also never once made me feel uncomfortable and coached me through all the pain which was extremely helpful as someone who's new to getting Brazilians. Thank you!!!