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  • When I first moved to AZ I didn't know much about places that repaired cars so I brought my car to this brake masters because it is right down the road from me. I was told that I needed over $600 worth, which was split into priority and non priority, of work done and that was for new rotors and breaks. I told them to do the priority which was about $360 and I told them I needed an oil change as well as wiper fluid added. I was told my car would make the scrubbing noise until I replaced the rotors. Shortly after I started thinking and thought I should shop around to get other opinions. A few weeks later, I notice they never changed my oil (which is very dangerous) nor did they add wiper fluid and they better be glad they didn't charge me for it or I would raised pure you know what. I was really mad. I was recommended to another place by a coworker (Network Automotive) and they ran test on my car, well, it turns out I DID NOT need new rotors and only needed new break pads and guess what no more scrubbing noise. I only paid $180 for what break masters claim I needed to spend over $300 for and now I'm wondering if I even needed new rotors on the rear of my car or if they just told me that so they could over charge me, not even change them out, and keep MY money! Mind you I was already broke from moving halfway across the state for a new job so yea I'm pretty pissed. They probably thought I was dumb and don't know any better since I'm a female. I will NEVER go here again, as a matter of fact I wouldn't even give them the satisfaction of my eyes looking over there when I drive by. I would give negative stars if I could. (If I have any typos above that should show just how mad I am!)
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