Found it unprofessional. When I was lying down in my robe with my bra straps down, my esthetician was constantly leaving the room and leaving the door wide open and there were handy men working in the hall just outside the door. I mentioned this to her but it still happened. Someone took her place for the last part of the facial and all I heard from her was 'you're face is so red!'. They also mopped the floors and cleaned up in my spa room while I had a mask on because they were closing. I felt uncomfortable the whole hour. Also she was really rough with extractions, someone at work thought I got punched in the face the next day. :(