First off, I could give ZERO stars I would, but apparently one star is the minimum. Anyway, I called me insurance company for roadside assistance and your company was dispatched. They arrived promptly but the driver, JOHN, reeked of Marijuana and immediately started complaining about having to tow our car & that he'd been working all day. I don't make his schedule, not my issue, but his behavior was completely uncalled for. He was mad because the location was far and mad because it was an electric vehicle. A tow is a tow, it's irrelevant whether it's electric or gas. I had told dispatch that I may need a jump as well as tow and i also let JOHN know. He dropped the car off and pulled away. We yelled for him to stop and he finally did and told us he didn't have jumper cables. What kind of tow truck doesn't have cables?