Just signed up for a preventive regular treatment and had the first treatment. I spoke with both of the owners, John and Ben, while I was calling around to decide which company to go with, and they were both extremely helpful. I decided to go with Simply Green Pest Control because of their commitment to the environment (as much as a pest controller can, I suppose...) and positive experience speaking with them. Brad Kelley was the technician--he was friendly, professional and pleasure to work with. Brad explained the treatment and expectations well. I especially appreciated that he was kind to our pets, including a dog that was acting a bit annoyingly! I'm happy that I signed up for the service with them and hope that my positive experience continues.