Very sad ... This place used to be sooo good but service and food quality levels are just not acceptable anymore. Biggest issue is with the management staff. They stand around and are no help at all. 10 people waiting for salads and one person making them while the manager is day dreaming staring out the window. Super frustrating! Then there is the food quality ... It seems like they are taking every short cut to save costs and the salads are just gross now. Cookies are now the only thing I would go back for. Switching to Cafe Zupas as a replacement.