Went for lunch and it wasn't terribly busy. They were already out of their pretzel appetizer, which was disappointing. Waited over 50 minutes to get out food (2 hamburgers and a kids veggie plate). When the food finally did arrive the order was wrong, onion rings weren't ready, and ranch for the veggies was missing. We asked the expediter to get the ranch, but he never came back. The manager did come over to apologize (which was the right thing to do) but the damage was already done. The fries with the second (kids) burger were cold too.
Maybe wait a month for them to iron out the kinks before trying this place. If lunch was that slow, I'd hate to see dinner service.