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  • I was beyond happy to hear about a new cool place coming to Old Town Glendale. However, my experiences have been extremely disappointing. Before I get into a story about my experience, let me say this. Desert Rose needs a real manager. Whoever is doing it now has no idea what they are doing. Please, for the love of god, get a good manager; it might save this place from going under. So, my latest bad experience. I showed up one night with a couple friends and asked if the outside seating was available. I was told it was and the hostess sat us. Time goes by. And more time goes by. Then even more time goes by. Now, I am getting more thirsty, hungry, and annoyed. But! Light at the end of the tunnel! I recognize one of the bartenders from my time hanging out in their cigar lounge. I approached her and asked who the server was for my table and she told me that the hostess wasnt supposed to seat anyone there because they didnt have a server for those tables yet. I guess they had planned to put reserved signs on the tables, but no one did it and no one told the hostess. Genius. But, the bartender stepped up, even though she was slammed, and took our orders. I ordered a steak, well done. Probably an hour and a half later, it arrives. It was rare and cold. The potatoes were cold, the broccoli was cold, the only thing that wasnt cold was the beer i was sipping while waiting for my food to arrive. Did I mention the hostess had given me plastic silverware. Have you tried cutting a steak with a little plastic knife? I'm just glad the steak wasnt hot or it would have melted my fork.
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