Horrible customer service experience. I called ahead of time and asked about a coupon I received. When I arrived and at checkout it was a different story. Shady customer business the girl tried to keep coming up with excuses on why she wouldn't take their money mailer coupon then said they charge $5 for trimming down my nails. The nails themselves are okay, the gel doesn't look great though and has tons of bubbles. Either way we won't be back, I think there are better quality businesses in the local area to support then their lack of business ethics here. Avoid them at all costs, go elsewhere!!!