I went in earlier today to see if I could get an appraisal on a little pendant I have owned for a few years now. I had gone to a few other places and was quoted low prices that I was unsure of... I mean it was small, but a diamond with white gold nonetheless. I found John Wallicks company on google and heard great things. I went in there and was immediately greeted with friendly faces asking how they can help. They gave me their honest and professional opinion, cleaned up my little pendant and it looked like new! Unfortunately I had to part with it for personal reasons. They gave me an excellent offer after looking at the piece and even explained the quality of the piece with diagrams and such. They are very informative and personable. I wish I had gotten the name of the nice gentleman and lady who had helped me today. I recommend going here for any jewelry needs. They have a beautiful showcase of various items for sale as well. Thanks again for the quality service.