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| - AWFUL! I'll start with that. We were seated at our reservation time which was the only thing I can say positively about this place. When we walked in we were greeted kindly and promptly. We then witnessed what appeared to be a manager jokingly insulting another manager in front of us. Not good. As we were seated, I asked for a table. They have huge tables that seat 6 or more so we were forced to sit at a huge table. The server greeted us and started to pull the unoccupied chairs away from our table. No one around needed these chairs! What the heck was that for?
After the moving situation was over, 2 different people brought bread and drinks. The server finally came back and took our order.
First course: Calamari-It was like chewing on rubber. Ate 2 pieces of the appetizer, YUCK.
Second course: Caesar salad and pasta fagioli. Again YUCK! The salad was topped with a tasteless dressing and shredded parm cheese that was dry and hard. The soup was and odd color of dark brown resembling baby poo. I put my spoon in it and it looked like bean dip. I found one piece of pasta in there. I didn't even taste it because of its appearance.
Third course: At this point, I was thinking there is no way they could screw up capellini pomodoro and shrimp scampi. WRONG! Again, YUCK. I wish I would have taken pictures. I added meatballs to the dish. They were mushy when I cut them open and I almost panicked after I took a bite because it was red inside! I turned the light on my phone to check, but it was cooked throughly. (Sigh of relief). I proceeded to try the capellini. It was drowning in meat sauce and super heavy. Why was there a meat sauce on this!?
The dish is supposed to be light with fresh veggies. It so was not!
Ok so on to the scampi. Imagine a beautifully plated dish of shrimp scampi with large shrimp, fresh veggies and spaghetti pasta. Now take that a pour a light brown, off colored sauce resembling the texture of mucus. So nasty.
I can't even tell you that the bread appetizer was good.
Now for payment. I had a comp and a coupon so this dining experience was not worth me fighting with management. If I was paying cash, my bill definitely would not exist because I would have sent it all back. The server gives me the bill with an almost halfway used comp and my coupon taken off the bill. Why would you use a coupon when the comp covers the bill? So, I go to the hostess, tell her and the manager what happened and this guy literally snatches the ticket from my hand in an angry manner and walks away. I kept calm because I already was about to lose my cool. Then, here comes the server to the hostess stand telling me that it didn't matter that coupon was used with this sour look on her face. The manager comes back and gives me my coupon and says, "you are all taken care of now". He then walks away. How rude!
I honestly like Southpoint for all of its amenities and offers they give. This experience was by far and away the most ridiculous experience in any restaurant I have ever been in. This restaurant really needs to do a major overhaul on staff training and service. Oh and for F**ks sake do something about the food!
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