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| - First, I really want to get it out there that my Nurse Practitioner, Renee is awesome and helpful. She listens and spends more than five minutes trying to find out what's wrong with you. This could mean waiting quite awhile if she's with someone else, but I don't mind. So, this two-star review isn't for her part. It's for the office staff and the staff of the place next door where Desert Blooms sends their patients to get bloodwork done (St. Joseph's something-or-other, but it's not listed on Yelp and I couldn't find it on Google -- dead giveaway).
Anyways, when I've come here for an appointment or to pick up the results of a test, the staff seems to seem bothered by almost any question. I'm pretty much sure this is because of how I have them attitude once I'd been left waiting for an hour and 15min in the waiting room (see previous review). I don't like dealing with them, but once I'm called back to see my NP, I could care less.
As for the bloodwork people next door.. that's a whole new level of unprofessional if I've ever seen any in a medical office. I took my paperwork from my NP and headed over there. There were three ladies sitting at the counter talking about whether or not they'd be "off on Christmas." I'm not kidding, a conversation that could have taken less than 2 minutes was dragged out during my entire 20 minutes there. As I was leaving, I heard them STILL talking about it. I understand that it was December 21st and they were looking forward to time off, but as I was the only patient in the entire place, they could have talked about something else for a little bit.
Also, I'm really scared of needles and being poked and giving samples (see urine test review for Sonora Quest Labs., haha). So, when I realized that one of these three was going to be taking my blood, I began to panic inside a bit. I made my boyfriend go back with me and hold my hand. Luckily, the girl who did it got the vein on the first try and it was all over in a matter of a minute or so.
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