I originally came here for a nose piercing in April 2017. Jimi did my piercing and it was a fairly fast and simple process. The staff was welcoming and nice. I came again today to get my tragus, cartilage, and second ear lobe pierced. My second time coming was even better! Jason, the owner, really does make you feel comfortable and welcomed. He interacts with all the clients coming in. Jimi is the master of piercings. He explained the process and was very helpful in knowing the pain level of each piercing and what to expect (I don't like surprises). It took about 15/20 minutes to get everything done and it was extremely fast. I expected my ear to be throbbing by now from the piercings and it feels as if nothing happened. He has a great hand and explains the after care thoroughly. Would highly recommend coming here! You won't regret it!