The customer service here was great, the woman at the register was so helpful and polite. The building was really cool, I liked that they had an upstairs...that was unique to any froyo place I've ever been. I didn't like that there weren't any sample cups...you kind of just had to guess which flavor you'd like. I semi-tasted one and thought I liked it, so I filled my bowl and added toppings. They were the toppings I usually get (except for shave almonds bc they only had toasted almonds), but it just wasn't very good. :/ I really wanted to like it!