This is the biggest bookstore I've been to in a long time. Even the magazine selection is enormous. The shopping complex this is in is huge too, I've never seen a Starbucks next to an ABC before. I'm putting this at the top of my list of awesome bookstores in Charlotte. The sheer volume is amazing.
My only complaint is it's always warm. I'm usually only in the store ten or fifteen minutes before I notice it's uncomfortable. I couldn't imagine getting a coffee and sitting in one of their plush chairs. It would be like sitting in a sauna, but that's probably just me.