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  • This location isn't very helpful with their clients. I wandered for quite a bit before finally finding someone to ask questions of, who ended up disappearing with another customer. I also was informed they no longer give out samples due to a lawsuit which I was surprised about. I was speaking to someone about potentially booking services, we seemed to get a long pretty well and she ended up advising me longer than the original person had.....however I went to check out, but decided to go look at something else before I leaving and I'm pretty sure I overheard her and another person talking about me negatively for asking about samples (I didn't know the new policy that they couldn't and any time I've been before the people helping me in the Scottsdale store had insisted on them) and assuming I wanted free services...which I didn't...so this is close my work, and I've gone back but I doubt I will book any services in the future with location and only stop in when I have a quick pick up and already know what I want. I'll visit MAC, Sephora and try to drive out to the Scottsdale location if I'm going to be changing up my routines and products.
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