I should preface by saying, I don't drink coffee. So whenever I visit a coffee shop, I tend to gravitate towards drinks that are not coffee based.
On this visit I opted for the Hot Chocolate. The Barista literally pulled a carton of Chocolate Milk out of the fridge ( albeit good quality and organic based on what I saw on the packaging), heated it up and poured it into a glass.
I don't know about you, but that doesn't qualify as Hot Chocolate to me. It tasted like hot chocolate milk :(
I wish they would add as much finesse to the other menu items as they do to their caffeinated beverages.