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  • I have never received worse service. I was overcharged in the drive thru. The person running the drive thru knew she had overcharged me and did nothing to rectify the situation. I called the store 6 different times and there is apparently never a manager present in this store. I left messages twice and they were never returned. I finally drove all the way back to the restaurant and big surprise, there's no manager. They said "sit and wait, she'll be right back." I sat there for 30 minutes before the manager showed up. Her answer: "oh sorry. I don't know if you know but that drive thru register has an issue where it does that sometimes. They should know how to fix it." Ok 1. How would I know your register has an issue? 2. If you know it has an issue why aren't you doing something about it? And 3. Clearly your employees have no idea how to fix anything. I finally had to dispute the transaction with my bank because they clearly have no intention of making things right. Beware if you go here. Check every inch of your receipt. Actually make them repeat every single item on your receipt before paying them. Or better yet, don't go here at all. Service is terrible and they just don't care.
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